Find answers to some of the most frequently asked questions as well as short instruction guides on specific topics here.
Topic Specific Guides
Login & Contacts
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When starting an application, it is limited to only the Primary contact at the applying company.
When the company signatory has signed the Power of Agreement, the Primary License Contact may request login for more people.
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They can mark contacts with "Wish to remove".
It is possible to write in a box if another person should replace the one they want to remove.
Nordic Ecolabelling ADMIN manages the changes for you.
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It is always the Primary Licence Contact that logs in and submit the application.
When that is done, you can request to add consultants as Extrenal Consultants to a specific matter, and give them their own login at their company, but will also be able to access their client's portal.
Technical Issues
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No, but use the COPY function when registering similar products in the application.
If you have several hundres products, please comtact your evaluator.
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Yes. This is in CSV format (comma separated values file) and your data can be imported into Excel. See settings in Excel.